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Patients to get full access to records on NHS App

It comes as the government launches a new “national conversation” to inform the 10-year plan, which is due to be published in the spring…reports Asian Lite News

Full medical records, tests results and letters from doctors will all be available in the NHS App under plans for a digital revolution in the health service in England.

Ministers hope the changes – part of new 10-year strategy for the NHS in England – will overhaul the way patients interact with the health service in the same way apps have changed the way we bank. Currently the NHS App is limited because patients records are held locally by a patient’s GP and any hospitals they visit – and not all parts of the health service interact with the app.

But the government said it was pushing ahead with plans to create a single patient record. Campaigners have raised concerns about data protection, but ministers say they are “absolutely committed” to protecting confidential medical information.

It comes as the government launches a new “national conversation” to inform the 10-year plan, which is due to be published in the spring. One of the key themes of the plan will be moving from “analogue to digital” – and the single patient records will be a core part of that.

The government said it would speed up patient care, reduce repeat tests and medical errors. Last year, a contract was awarded to the firm Palantir to create a database joining up individual records kept by local services.

It will allow patients and those treating them to access the information about their health. Campaign group MedConfidential has warned having a single record like this will be “open to abuse”.

But Care Minister Stephen Kinnock defended the move, saying the government was “absolutely committed” to protecting patient data. He said safeguards providing a “cast iron guarantee” on security would be set out in a new bill that will be put before Parliament to push ahead with the move.

The 10-year plan will also focus on moving care out of hospitals and into the community. The government said local neighbourhood health centres, where patients can access GP, district nursing, physios and testing all under one roof, will form part of this.

But it said it wanted to hear from the public about their own ideas for change as part of the national conversation. The public engagement exercise began on Monday, with the launch of website change.nhs.uk.

Health Secretary Wes Streeting said: “The NHS is going through the worst crisis in its history but, while the NHS is broken, it’s not beaten. Together we can fix it. Whether you use the NHS or work in it, you see first hand what’s great but also what isn’t working. We need your ideas to help turn the NHS around.”

Patients Association chief executive Rachel Power said she “warmly welcomes” the initiative. She said: “For far too long, many patients have felt their voices weren’t fully heard in shaping the health service. This national conversation marks a significant step towards genuine patient partnership and puts patients at the heat of the NHS’s evolution.”

RCN general secretary Prof Nicola Ranger said it was vital NHS staff got involved too. But she said any future plans would need “new investment”.

Yet within hours of the public engagement exercise’s launch, the Department of Health said that officials were having to remove or hide material that was “clearly inappropriate or irrelevant”. Some of the suggested changes from the public included putting beer on tap in hospitals, and placing Arsenal manager Mikel Arteta in charge.

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Sajid Urges Londoners to Retain NHS App

Don’t delete the Covid App ! Health Secretary Sajid Javid sets out ambitious tech agenda to provide avant-garde health care by harnessing the power of technology. The Department is targetting to make 75% of the adults in England to use the NHS App by March 2024

Health and Social Care Secretary Sajid Javid set out his priorities to focus on personalised care, levelling up and harnessing the power of technology breakthroughs.

Speaking at the Health Service Journal (HSJ) Digital Transformation Summit, Mr Javid revealed his plans for a more inclusive digital health service that better harnesses the power of innovation to drive a new era of recovery and reform, which will include the publication of a digital health plan later this year.

This move puts digital transformation at the heart of health and care reforms and will be instrumental in embedding technologies and processes which will help clear the COVID backlog, in time leading to reductions in waiting lists.

He announced ambitions including: for 90% of NHS trusts to have electronic patient records in place or be processing them by December 2023 and for all social care providers to adopt a digital social care record – both of which will save clinicians time, for example freeing-up 23,000 hours of nursing time for care every year. This will also deliver better, safer care for patients as electronic treatment plans increase consistency, reduce risk and can shorten the length of hospital stays.

For 75% of adults in England to use the NHS App by March 2024, and expand functions on estimated waiting times and personalised advice. This will help people manage their health by having access to their data, including their GP health records, as well as make it easier to order repeat prescriptions, book appointments online and register preferences for services, such as organ donation, which will save lives.

“We have undeniably seen brilliant progress. But this progress hasn’t always been consistent across the board – for example one in five trusts still do not have electronic patient records,” he added. “Electronic patient records are the essential prerequisite for a modern, digital NHS. Without them, we cannot achieve the full potential for reform. So I want to accelerate the rollout of these vital records, with a new approach so that we hit 90% coverage by the end of next year.

“I want to see a particular focus on social care, where around 40% of providers are still grappling entirely with paper-based records. So want to see all social care providers adopt a digital social care record.

Embracing personalised technologies, Mr Javid will outline his ambition for 75% of the adults in England to use the NHS App by March 2024.

 “To get there, we need to show people the app is for life, not just for COVID, and that it will be a future front door for interacting with the NHS,” said Mr Javid. “The NHS is already working on new features, including how we can show estimated waiting times and the results of blood tests within the app.

The NHS app has shown how people are receptive to having healthcare literally in their hands – and we have the opportunity to use platforms like apps and websites to access diagnostics and therapies, helping them to manage their own conditions.

The Health and Social Care Secretary also narrated his ambitions to utilise NHS data to drive innovation, building on the pioneering work during the pandemic to develop diagnostics and treatment for COVID-19 – including the RECOVERY trial which led to the discovery of Dexamethasone, the world’s first proven treatment for COVID-19 in just 100 days, which has saved at least a million lives across the world.

“Thanks to this country’s single, national health service, the NHS has a precious resource in the form of data that can offer so much insight to pioneers in the life sciences – including some of the world’s largest genomic datasets,” said Mr Javid. “But we know that there is more to do to build trust in the use of data and reassure the public that the data will be used securely. For instance, making it smoother and safer for researchers to access and use data, through requiring the use of trusted research environments.”

Looking to the future, the Health and Social Care Secretary announced his intention to publish a digital health plan later this year which will build on lessons learned from the pandemic and drive change across the digital health space.

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