Salesforce announced an expansion of its Bengaluru office presence….reports Asian Lite News
Enterprise software major Salesforce’s India operations saw total revenue rise over 50 per cent to over Rs 6,000.3 crore in FY23, from the previous fiscal year, the company said.
Salesforce also announced an expansion of its Bengaluru office presence. Earlier this year, the company announced the expansion of its flagship Centre of Excellence (CoE) in Hyderabad.
“At the forefront of the AI revolution, we are also brilliantly positioned to deepen India’s reputation as a global tech leader. Salesforce is committed to investing in the region, unlocking local opportunities and, in turn, helping to transform businesses globally,” said Arundhati Bhattacharya, CEO and Chairperson, Salesforce India.
“I’ve no doubt that we will continue to deliver here. I look forward to the next phase of our exciting journey,” she added.
Salesforce has 10,000 employees in India, across sites in Hyderabad and Bengaluru as well as Mumbai, Gurugram, Pune, and Jaipur.
The company plans to expand its office presence in Bengaluru and continues to hire in India for roles across technology and product, sales, business support and customer success.
Leading Indian businesses such as TVS Motor, Asian Paints, Kotak Mahindra Bank, are turning to Salesforce to help them create digital strategies that will increase productivity and drive efficiency.
Salesforce’s growth in India is also supported by an extensive ecosystem of established strategic partners, startups and over 2 million Salesforce developers.
“India is a key market for Salesforce. We are fully focused on supporting India’s economic growth through our role as a trusted digital advisor to businesses up and down the country,” said Bhattacharya.
This year, Salesforce has also made grants of $1.1 million to five NGOs across India.
Salesforce announced AI Cloud, a suite of capabilities optimised for delivering trusted, open, and real-time generative experiences…reports Asian Lite News
Enterprise software major salesforce has committed $500 million to invest in generative artificial intelligence (AI) startups.
The investment, an expansion from earlier $250 million to $500 million now, is part of its Generative AI Fund to support startups developing “responsible generative AI”.
According to Salesforce Ventures managing partner Paul Drews, it will help the company to “work with even more entrepreneurs, accelerating the development of transformative AI solutions for the enterprise”.
“We’re already seeing AI change the way the world works, and we’re excited to build on the momentum of our Generative AI fund,” Drews added.
Salesforce also announced AI Cloud, a suite of capabilities optimised for delivering trusted, open, and real-time generative experiences across all applications and workflows.
AI Cloud’s new Einstein GPT Trust Layer resolves concerns of risks associated with adopting generative AI by enabling customers to meet their enterprise data security and compliance demands, while offering customers the benefits of generative AI.
At the heart of AI Cloud is Einstein, the world’s first AI for CRM, which now powers over one trillion predictions per week across Salesforce’s applications.
“AI is reshaping our world and transforming business in ways we never imagined, and every company needs to become AI-first,” said Marc Benioff, Chair and CEO, Salesforce.
“AI Cloud is the fastest and easiest way for our customers to unleash the incredible power of AI, with trust at the centre driven by our new Einstein GPT Trust Layer. AI Cloud will unlock incredible innovation, productivity, and efficiency for every company,” he said at the company’s event here.
Salesforce currently has over 9,000 employees in the country, across its offices in Bengaluru, Mumbai, Delhi, Hyderabad, Pune and Jaipur…reports Asian Lite News
As tech companies go through churning at a global level, enterprise software major Salesforce on Thursday announced to spread its India footprint by expanding the Centre of Excellence (CoE) in Hyderabad.
Opened in 2016, the Hyderabad CoE has firmly established India as a leading talent and global innovation hub for the company. Salesforce currently has over 9,000 employees in the country, across its offices in Bengaluru, Mumbai, Delhi, Hyderabad, Pune and Jaipur.
Arundhati Bhattacharya, CEO and Chairperson for Salesforce India, told IANS that the company would open two floors on a tower that will have 10 business floors and two hospitality floors over a period of time.
“We believe the growth trajectory in India is still intact and we intend to grow fast in the country. When I joined Salesforce in 2020, we had 2,500 employees. Today, we have more than 9,000 workers in India. This is the kind of growth we have seen in the country,” Bhattacharya told IANS.
The product teams at Hyderabad CoE are developing several Cloud-first industry solutions for enterprises of all sizes.
Engineering teams at the centre have helped develop a significant portion of the latest products launched by Salesforce. The CoE’s customer success team provides trusted implementation and technical solution advice to support a growing global customer base.
“We have Health Cloud, we have Financial Services Cloud and we have a Net Zero Cloud. Many of these product teams sit partly in Hyderabad. There are sizable teams in India, like for Data Cloud for instance. We have large teams on the engineering side too which provide the infrastructural support. It’s a collaborative effort,” she elaborated.
Leading Indian companies such as Air India, HDFC Ltd, Tata CliQ and Mahindra Ltd use Salesforce technologies to connect with their customers.
Salesforce to reopen US headquarters in May.(photo:pixabay.com)
“We have a longstanding relationship with Salesforce and are proud that India, and specifically Hyderabad, has become an integral part of Salesforce’s growth strategy. As India attains global digital leadership, we anticipate that Hyderabad Centre of Excellence will soon become home to many world-class innovations,” said K.T. Rama Rao, Telangana’s minister for industries and information technology.
According to Srinivas Tallapragada, Chief of Engineering, Salesforce, India is a strategic market for the company.
“As we set out on what will be a new exciting era, I look forward to accelerating innovation from India for businesses in India and across the globe,” he said.
The Hyderabad CoE provides world-class innovation to support Salesforce’s research and development programmes.
“India’s fast-growing economy, digital connectivity, and highly-skilled workforce provide a unique opportunity for our country to play an important role in supporting the global acceleration of digital transformation,” said Bhattacharya.
Meanwhile, Salesforce Ventures, the company’s global investment arm, has launched a new $250 million generative artificial intelligence (AI) fund to bolster the startup ecosystem and spark the development of responsible AI.
The fund will initially invest in four companies, including Anthropic, Cohere, Hearth.AI and You.com.
“Salesforce Ventures has been investing in high-potential enterprise technology businesses for more than a decade, and these initial investments from the fund in generative AI companies fit squarely into that strategy,” John Somorjai, EVP Corporate Development and Salesforce Ventures at Salesforce said.
More than two-thirds of leaders will be prioritising generative AI over the next 18 months, but technical and ethical concerns with the technology remain a top concern.
“This fund will accelerate our commitment to fostering the next generation of innovation and we’re excited to see how these companies reinvent how the world works,” he added.
Daniela Amodei, President, Anthropic said that Anthropic and Salesforce share a vision for creating innovative technology that is rooted in safety, and “we’re looking forward to introducing more useful AI services into the world.”
